Returns & Refunds

How to Return a Product?

You will have to fill the Return Form available below. Quality evaluation will take 3 business days, once completed, we will give a call to customer for the result of the evaluation. If return is validated, you would get a refund or can exchange for another product of the same or above the order value by paying the difference. Pack your product according to the return conditions mentioned above. If return is invalid, then we will call and explain the issue and send the items back to the customer.

How do I pack my return parcel to make sure it arrives in adequate condition?

The product must be returned in the original and undamaged manufacturer packaging / box. It must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturer's box. Note: If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

How long does it take to receive the replaced product?

Your order will get replaced within 5 to 10 working days but it may vary depending on the nature of the product being replaced and the location of the customer.

How long does it take to receive a refund?

Within 5 to 10 working days through bank deposit only.

What are the return conditions?

The following conditions are to be kept in mind at the time of returning a product:

1. The product delivered is not as advertised.
2. The product delivered is of the wrong size/specification/color.
3. The product delivered is either received in damaged or a defective condition.
4. Customer will pay for return shipment cost.

It is to be kept in mind that the product returned is in original form (unused, original packaging, seals, and tags attached), along with all the accessories (if any), etc. that came with it.